INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What types of watches do you sell at Time Master?

We offer a wide range of watches including luxury, casual, smart, and sports watches from trusted global brands. Whether you’re looking for elegance, performance, or everyday wear, we have something for every style and occasion.

Are the watches you sell original and branded?

Yes, all our watches are 100% original and sourced directly from authorized distributors or manufacturers. We guarantee authenticity and quality with every purchase.

Do your watches come with a warranty?

Absolutely. Most watches include a manufacturer’s warranty, typically ranging from 1 to 3 years. Warranty details are mentioned on each product page and included with your purchase.

What is your return or exchange policy?

We accept returns or exchanges within 7 days of delivery if the watch is unused and in its original packaging. Please refer to our Return Policy page for complete details and instructions.

How long does delivery take?

We offer island-wide delivery in Sri Lanka, usually within 2–5 business days. Express delivery options may also be available depending on your location.

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